Our policy is to protect your rights and guarantee your satisfaction
with the service(s) that we provide.


  • Gel polish manicures are guaranteed for 5 days and 7 days for dipping and enhancements service after your appointment.

  • If you notice chips or lifting within this time, please call us to schedule a free repair with the original color of service.

  • You must arrange an appointment to have your nails fixed within 5 days after your initial service. Repairs after guarantee time for breakages, tears, and corner breaks will be charged.

  • Traditional polish services are not guaranteed.

  • We will not be responsible for any infected nails.

(Our tools and equipment are thoroughly disinfected and will be presented for your inspection)


  • No cash refunds will be given after your service is done.

  • As soon as you have walked out of the salon door that means you have accepted and are happy with the service provided to your nails.

  • If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied.

  • No refund will be given because you have simply changed your mind.

  • We will redo any service at no cost to you provided that you tell us immediately after we have performed the service that you are unhappy with the quality of the work.


  • Price of service and other charges are displayed on the price list

  • Please make sure you know before service.


  • Gift cards are not refundable or exchangeable at any time.

  • Gift card are not redeemable if lost or stolen

  • We are not liable to redeem any gift cards that are presented for redemption after the expiry date.


  • Keep all belonging to you. We not responsible for lost or stolen


We stand by our services and guarantee your satisfaction. Your safety is our utmost concern.
Our environment is designed to bring comfort and relaxation.
We thank you for the opportunity to serve you.

Nailistic Manager